Terms and Conditions

What this website is

This is an information website for browsing only. No booking or payment takes place on this website, and we never ask you for payment details.

Booking and payment take place inside Airbnb, and every booking is subject to Airbnb's terms and the house rules stated in each apartment's listing.

Prices

Any price shown on this website is indicative only. The final binding price, including all fees and taxes, is the price Airbnb shows before you confirm the booking.

Cancellation and refunds

Cancellation and refunds follow the cancellation policy that applies to your Airbnb booking, as shown in the listing and the booking confirmation; refunds are made through Airbnb.

Any stay agreed outside Airbnb is governed by a separate written contract that sets its own terms, and is never concluded through this website.

Accuracy

We take care that photos and descriptions are accurate, but they are illustrative, and availability and details can change. What the Airbnb listing shows at the time of booking prevails.

Intellectual property

The Ouja Residence name, logo and the content of this website belong to AHMED MUSAED NASSAR Company and may not be copied or used without written permission.

External links

The website links to other platforms such as Airbnb and WhatsApp, which are governed by their own terms and privacy policies.

Privacy

We handle your data according to our Privacy Policy.

Complaints

You can raise a complaint at any time through our Contact and Complaints page.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts in Riyadh have jurisdiction over any dispute arising from them.